RETURNS & EXCHANGES
House of Harlow gladly accepts unused, unworn, or defective merchandise returns and exchanges on eligible products within 14 days of delivery.
House of Harlow does not accept returns on fine jewelry or sale items. Fine jewelry and sale items are final sale.
House of Harlow does not accept returns on Bespoke jewelry styles. Bespoke jewelry is final sale. No discounts apply to Bespoke jewelry.
House of Harlow currently only offers international shipping to Canada. All international shipments are final sale. HOH does not accept returns on international orders. Fine Jewelry is not available for international shipping. The customer will be responsible for paying all duties and taxes to the carrier upon delivery.
All jewelry packaging must be in tact and returned with the product.
Any eligible returns will be refunded to your original form of payment and a return label will be issued to you. The cost of return shipping will be deducted from your refund. Once a return label is issued the item needs to be shipped within 10 days.
House Of Harlow reserves the right to cancel orders.
